Welcome to Ebags! These Terms and Conditions (“Terms”) govern your use of our website, products, and services, including but not limited to Ebags backpacks, Ebags TLS backpacks, Ebags luggage, Ebags Weekenders, and Ebags slim backpacks (collectively referred to as “Products”). By accessing or using our website or purchasing our Products, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

If you do not agree to these Terms, you must not use our website or purchase our Products.

1. Definitions

For the purpose of these Terms, the following definitions apply:

1.1 “Ebags” refers to the company, its website, and all Products and services offered under its brand.
1.2 “Website” refers to the Ebags website, accessible at ebagsbrand.com
1.3 “Products” include Ebags backpacks, Ebags TLS backpacks, Ebags luggage, Ebags Weekenders, Ebags slim backpacks, and any other items sold by Ebags.
1.4 “User” or “You” refers to any individual accessing the Website, purchasing Products, or otherwise engaging with Ebags services.
1.5 “Agreement” refers to these Terms and Conditions.

2. Acceptance of Terms

By accessing or using the Website or purchasing Products from Ebags, you confirm that:

2.1 You are at least 18 years old or have the legal capacity to enter into a binding contract.
2.2 You have read, understood, and agree to be bound by these Terms and any additional policies referenced herein.
2.3 You agree to comply with all applicable laws, rules, and regulations when using our Website or Products.

3. Use of the Website

3.1 Permitted Use
You may use the Website solely for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in a way that violates any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the Website, its server, or its database.
• Use the Website to transmit or distribute malicious software, viruses, or spam.

3.2 Account Registration
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login information. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Notify Ebags immediately if you suspect unauthorized access to your account.

Ebags reserves the right to terminate or suspend your account at any time for violations of these Terms.

4. Product Information and Availability

4.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our Products, including Ebags backpacks, Ebags TLS backpacks, Ebags luggage, Ebags Weekenders, and Ebags slim backpacks. However, we cannot guarantee that all descriptions, images, or other content on the Website are error-free, complete, or current.

4.2 Availability
All Products are subject to availability. Ebags reserves the right to limit the quantity of Products available for purchase, discontinue any Product, or refuse service to any customer at any time.

4.3 Colors and Variations
While we make every effort to display the colors and features of our Products accurately, the actual color may vary depending on your device’s display settings.

5. Pricing and Payment

5.1 Pricing
All prices listed on the Website are in USD unless otherwise stated. Prices are subject to change without notice. Ebags reserves the right to correct pricing errors, whether or not an order has been placed.

5.2 Taxes and Additional Fees
You are responsible for any applicable sales tax, VAT, import duties, or other fees associated with your purchase. Ebags will display any applicable taxes during the checkout process.

5.3 Payment Methods
We accept major credit cards, debit cards, and other payment methods specified on the Website. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.

5.4 Order Confirmation
Your order is not confirmed until you receive an email confirmation from Ebags. Ebags reserves the right to cancel or refuse any order for any reason, including but not limited to suspected fraud or unauthorized payment.

6. Shipping and Delivery

6.1 Shipping Policy
Ebags ships to a wide range of locations. Shipping costs and delivery times will be displayed during the checkout process.

6.2 Risk of Loss
Risk of loss and title for Products purchased from Ebags pass to you upon delivery to the shipping carrier. Ebags is not responsible for delays caused by the carrier or customs clearance.

6.3 International Shipping
For international orders, you are responsible for any customs duties, taxes, or additional fees imposed by your country. Ebags is not liable for delays or issues caused by customs processes.

7. Returns and Refunds

7.1 Return Policy
Ebags offers a 30-day return policy on most Products, including Ebags backpacks, Ebags TLS backpacks, Ebags luggage, Ebags Weekenders, and Ebags slim backpacks. To be eligible for a return:

• The Product must be unused and in its original condition.
• You must provide proof of purchase, such as a receipt or order confirmation.

7.2 Refunds
Refunds will be issued to the original payment method within 7-10 business days after the returned Product is received and inspected. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

7.3 Exchanges
Exchanges are subject to Product availability. If the requested item is unavailable, a refund will be issued.

7.4 Non-Returnable Items
Certain items, such as personalized or clearance Products, may not be eligible for return. These exclusions will be clearly stated at the time of purchase.

8. Intellectual Property

8.1 Ownership
All content on the Website, including text, images, logos, graphics, and Product designs, is the property of Ebags or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Restrictions
You may not reproduce, distribute, modify, or create derivative works from the Website’s content without prior written consent from Ebags.

9. Limitation of Liability

9.1 No Warranty
Ebags provides its Products and Website “as is” and “as available,” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

9.2 Liability Cap
To the maximum extent permitted by law, Ebags shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or Products. Ebags’ total liability shall not exceed the amount you paid for the Product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ebags, its affiliates, employees, and agents from any claims, damages, or expenses (including reasonable attorney’s fees) arising out of:

• Your use of the Website or Products.
• Your violation of these Terms.
• Any infringement of intellectual property or other rights by you.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms and any disputes arising out of your use of the Website or Products shall be governed by and construed in accordance with the laws of the state or country where Ebags is headquartered, without regard to its conflict of law principles.

13. Dispute Resolution

13.1 Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration, conducted in accordance with the rules of the American Arbitration Association (AAA).

13.2 Class Action Waiver
You agree to resolve any disputes with Ebags on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.

14. Changes to These Terms

Ebags reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website or purchase of Products after any changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact Ebags at:

Email:ebagsbrand@hotmail.com
Phone: (303) 967-2201
Address: 5500 Greenwood Plaza Blvd Suite 160